Proviron is missing

Hello, following the receipt of my order,
Up1296330807, I am informing you that the Proviron is missing from the package.
Is this normal?
Thank you for your response.
Frederic, you know?

Hello saver,

Thank you for your comment.
We invite you to contact our customer service directly and attach a photo of your received products to open a claim.
Here is the link: https://upsteroid.help/ Our support team will take care of you.

Please note that if you ordered from different warehouses, you will receive another package containing the missing product.
Our team will be able to review your case. If there is a preparation error, we will take the necessary steps to correct it.

Thank you for your trust.

Team Upsteroid