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Reviews of UPSTEROID

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Average Rating
4.32 out of 5 stars
Based on 841 Reviews

Lotfi

NUP0982410456
France
Sep 11, 2026

Revis

Première expérience rien a dire très professionnelle , un petit problème sur ma commande vite résolu en remplaçant les produits et le tour est joué commande reçue en ce jour je suis très heureux et satisfait ! Merci


Bonjour Lotfi,

Merci d’avoir pris le temps de partager votre expérience et de votre confiance dans cet achat.
Nous sommes heureux de vous voir satisfait.
The whole team wishes you a very good cycle.
Sincerely

Christian

UP4138442520
Italy
Sep 10, 2026

Azienda Top

Professionali, veloci, prodotti ottimi. Consiglio vivamente

Ciao Christian,

Grazie per il tuo feedback e per la tua raccomandazione.

È un vero piacere per noi vederti soddisfatto.

Speriamo di rivederti presto.

A presto!

The team di UPSTEROID

CS

France
Sep 9, 2026

Perfect

Cela fait 5 ou 6 fois que je commande sur le site, les produits ont un super rapport qualité / prix, le Sav très réactif
Quelques disfonctionnements cet été avec un laboratoire qui présentait une rupture de stock pour certains produits: le sav a fait partir la première partie de commande puis m’a proposé de remplacer le reste par une autre marque ( et ont même ajouté des produits en plus)
Site très professionnel et sérieux 👌🏼
THANKS


Bonjour CS,
C’est toujours un réel plaisir de vous lire. Un grand merci pour votre confiance après ces achats.
Votre satisfaction est un point motrice de notre motivation.
Comptez toujours sur nous pour donner le maximum!
The UPSTEROID team

Lotfi

NUP0982410456
France
Sep 9, 2026

Très content

1ere expérience avec upsteroid. Ma commande initiale n’étant pas en stock , j’ai proposé à l’équipe upsteroid d’autres produits pour les remplacer et ma demande a été acceptée et envoyée très rapidement. Je salue votre professionnalisme et votre sérieux et j’ai déjà hâte la prochaine commande !
Merci !


Bonjour Lotfi,
Nous sommes ravis que votre première expérience se soit bien passée.
Merci de nous avoir accordé votre confiance pour cet achat.
The whole team wishes you a very good cycle.

Sincerely

JEAN-PIERRE LOUIS LEFEBVRE

n°UP1987126889
France
Sep 7, 2026

Order as described and great customer service

I recommend this site, the products are as described and customer service is top-notch.


Hello JEAN-PIERRE LOUIS LEFEBVRE,
The entire team thanks you for your recommendation and your trust in us.
Your satisfaction is ours and we hope you reach your goal quickly.
See you very soon!

The UPSTEROID team

Chrix

UP4138442520
ITALY
September 6, 2026

Impeccable service

I have purchased from Upsteroid multiple times and I have always been satisfied with their reliability, fast delivery, quick responses, and product quality.

Hi Chrix,
We are honored by your loyalty and the trust you have shown us with multiple orders.

Thank you for sharing your experience and we wish you a wonderful day of cycling.

We look forward to seeing you again for your next order.

The team di UPSTEROID

Paolo

UP3758487827
Italy
Sep 3, 2026

Excellent products

Material arrives integrated and conforms to the quantity richiesto, ottimi prodotti et ottima communicazione con loro, grazie ☺️

Ciao Paolo,
Please allow your hope and trust to be agreed upon with this acquisition.
The whole team wishes you a fantastic ride and hopes to see you again soon.
The UPSTEROID team

Manix76

UP0123759649
France
Sep 3, 2026

RE: Order paid and charged but status not updated

Hello,
Thank you for your reply, but in your email you only answered that you were going to check the payment, whereas I sent you the proofs of payment. My account has been debited, but since 07/30/2026 still nothing is updated and no order received...
The service has really changed!!


Hello Manix76,

Thank you for sharing.
Your order has been successfully processed and already shipped.
The late receipt of your transaction is beyond our control and does not reflect our service.
The entire team is working to process requests as quickly as possible.
Counting on your understanding, we remain at your disposal!
The UPSTEROID team

Nico_75

August 20, 2026

Order received without any problems. No complaints from me.

Hello,

Thank you very much for your feedback.

The whole team wishes you a very good cycle and hopes to see you again soon.

Sincerely,

The Upsteroid team

Pol-k

UP0899122909
France
August 18, 2026

Order Problem

Hello,
First order placed without any problems!
But I placed a new order and now I'm having trouble validating the payment. It's been over 48 hours and I haven't heard anything from you. The order status keeps updating and is still showing as "pending payment," even though I sent you proof of payment.
I hope the problem will be resolved quickly.
THANKS.

Hello,

Thank you for your feedback.

We are delighted that your first experience with us went well.

Regarding your new order, we confirm that it has been validated and is currently being prepared.

Feel free to contact us privately if you would like more information on this subject.

We remain at your disposal and wish you a wonderful day.

Sincerely,

The Upsteroid team

Gilles

1514794301
France
August 17, 2026

Serious doubts

Not only was my order not delivered, but even though I paid via Paybis, the Upsteroid website shows my order as pending payment…(???) I think I've been scammed.

Hello,

We fully understand your concern and we are sorry for this situation.

We have verified the information related to your payment and have taken the necessary steps to clarify the situation with you.

We invite you to contact us directly so that we can review your order with you and assist you until its resolution.

We remain at your disposal and hope to be able to resolve the situation quickly.

The Upsteroid team

Simon

France
August 16, 2026

Perfect packaging

I took a second to wonder if I'd been scammed.
They sent the package in a vitamin container.
My order has arrived in the box.
The camouflage blew me away.
I recommend it.


Hello Simon,
Thank you for sharing.
Your satisfaction delights us.
It's good to hear that your delivery went well.
The entire team is working to the best of its ability to deliver to you safely.
See you very soon!
The UPSTEROID team

LucasF

August 15, 2026

Satisfied

I'm satisfied with my experience. I had a quick question about my order and received a prompt reply. It's great to have such responsive customer service.
Congratulations to the whole team.

Hello,

Thank you for your message, it really means a lot to us.

We are pleased to know you are satisfied and hope to have the pleasure of seeing you again soon for another order.

Have a wonderful day!

The Upsteroid team

B

0243813591
France
August 12, 2026

Missing

«"Following up on my previous comment, you apologized and assured me that the four missing Anavar sachets would be sent as soon as possible. Unfortunately, two to three weeks later, I still haven't received anything. To date, I have paid nearly €200 and I am still without a solution. Each time I contact you, the only response is: 'We are waiting for the tracking number.' This situation has gone on far too long. I have been a customer for a long time, this is the first time I have encountered such a problem, and I am very disappointed, especially since I pay for insurance on my orders. I now expect a swift and concrete solution, either the immediate shipment of the missing products with a tracking number, or a refund.".

Hello,

Thank you for your feedback.,

We fully understand your frustration and are aware that this wait has already been far too long, especially as you are a loyal customer.

In order to offer you a faster solution, given the time already elapsed, we have therefore taken the initiative to replace the missing products with another brand and we will also include 1 extra product to apologize for this inconvenience.

Once again, we sincerely apologize for this situation and for the delay, which is unfortunately beyond our control. We sincerely hope you will understand.

Sincerely,

The Upsteroid team

Bradley

us
August 12, 2026

First experience ok

My first order with them went smoothly.
The website is user-friendly and easy to navigate.
Customer service was always available from product selection to order delivery.
Thank you, I'm satisfied.


Hi Bradley,

We are delighted to hear that your first purchase went well.
Thank you for sharing your experience, and we wish you a great cycle.
We look forward to seeing you again!

The UPSTEROID Team

Flo_92

France
August 10, 2026

Package received

First order and honestly, everything went smoothly. The order was as described, the tracking was clear, and customer service responded quickly to my questions. Overall, a good experience. I'll be back soon to place another order.

iv class=»upadminanswers»> Hello,

Thank you very much for your feedback and for your trust. We are delighted that this first order went well and that you appreciated the quality of our services.

Looking forward to seeing you again soon,

The Upsteroid team

Liottard

#UP0123759649
France
August 9, 2026

My order was never received.

Good morning
I placed order #UP0123759649 on July 31st via BTC, with the payment debited from my account on August 1st. I have not received my order to date. I have contacted the website five times and sent screenshots of the bank transaction as proof of the debit. I had placed an order previously without any problems, but I paid by card, not BTC. Every time I contact the website, I am told that my case will be handled within 48 hours. It is now August 9th, and I have received no response. This is a Ponzi scheme: you invest once, you order a second time, and in the end, you receive nothing… It's a shame; I thought this site was more legitimate.

Hello,

Thank you for your message.

We are sorry to read this and, at the same time, surprised, because after internal verification, we find that your order has indeed been validated and shipped.

We're sorry you didn't receive our automated emails informing you of this. You can also find all the information related to this order directly in your customer account.

We invite you to contact us privately so that we can manually provide you with your tracking number.

We remain at your disposal and wish you a wonderful day.

Sincerely,

The Upsteroid team

Adeline

France
August 6, 2026

Nothing to report

Shipping was fast, only two days after payment. Once the tracking information was provided, the package arrived in about two weeks.


Hello Adeline,

Thank you for taking the time to share your experience and for trusting us with your purchase.
We wish you success in achieving your goals and hope to see you again soon.

The UPSTEROID team

Gero

UP4289816188
Belgium
August 6, 2026

Great site

I've ordered from this site for the second time and I have nothing but praise, very professional and top-notch! I recommend it 100%


Hello Gero,
Thank you for sharing and for your trust.
We are pleased to know that you have returned to order and that you are still satisfied.
Thank you for your loyalty.

The UPSTEROID team

Michael

France
August 4, 2026

Perfect!

This company will undoubtedly rectify any error made by one of its suppliers and will find a suitable solution.
I recommend 1000%


Hello Michael,

Thank you for sharing.
Your satisfaction is our goal. Rest assured that we will do everything possible to ensure your complete satisfaction.
See you very soon for your order.

The UPSTEROID team

GG

No. UP3000115751
France
August 2, 2026

Fourth order, still very satisfied, a little disappointed by the discount dropping from 10% to 5% for sending a photo of the order. Otherwise, a very good site, very reliable, highly recommended.


Hello GG,

We are delighted that after several orders, you are still satisfied.
Regarding the reduction from 10% to 5% of discount for sending the photo of the order, we were unfortunately forced to take this initiative due to the price reduction of products on the site.
Thank you for your loyalty and recommendation. It motivates us to give even more of our best.
See you very soon!

The UPSTEROID team

Manix76

UP0123759649
France
July 31, 2026

Order paid and charged, but status not updated

Hello,

I placed order UP0123759649 and the status is still pending payment even though I paid via Paybis and was debited.

I have proof of payment.

Can you update the status of my order and confirm that everything is in order?

THANKS

Hello,

Thank you for your feedback.

It appears you did not receive our last email.

We invite you to check on your end, as we have already replied to your emails regarding this payment.

We hope this will be resolved as soon as possible.

Wishing you a wonderful day!

The UPSTEROID team

JF

UP1536669505
France
July 29, 2026

Order received, perfect 👍

Fast and discreet delivery.
Hilma products (delivered by Colissimo), on the website the announced delivery time for this "WH" from proof of payment and receipt of the package is estimated between 22 and 33 days, I received the package in 15 days (14 days after payment validation), it's perfect 👍.
Thanks again to the Upsteroid team.


Hello JF,

The entire team thanks you for sharing. It's a pleasure to see you satisfied.
Thank you for your trust in this purchase and we wish you a very good cycle.
Looking forward to seeing you very soon.

The UPSTEROID team

Jane

UP1157427349
Italy
July 29, 2026

Ho provato i peptidi!

However, there are various short-term videos that are new to the peptide that does not contain other amino acids but which results in special results while the FDA must decide whether to approve it in commerce or in small quantities.
Ho provato l'epithalion, per la longevity et ancora di quello non so dar un giudizio mentre sono tornata a comparre seman et selank per la funzionalità cognitive et devo dire che a me hanno dato a grosso aiuto, sono meno confuseda e riesco a fare ragionamenti con più facilità, io li consiglio lively. The minimum speed will work at 15 gg, even if it is close to the two of us, the emergency and infirmary or with painless punturine on the pancia.
You continue to understand and I don't have to worry about it!

Ciao Jane,
È a vero piacere sapere che sei soddisfatta.
Grazie per aver condiviso la tua esperienza.
No, you don't see the audio that you have already ordered!
The team di UPSTEROID

Dario

UP3855170430
Italy
July 29, 2026

ALL PERFECT!

Everything arrived quickly and the products are top-quality!
Upsteroid is truly professional!


Hello Dario,

Thank you for your trust in this purchase and for sharing your experience.
Seeing our customers satisfied is our reason for being.
We wish you a great cycle.

The UPSTEROID Team

Kevin Aillot

https://upsteroide.to/suivre-la-commande/?tracking_number=UP1921988399-JHOyvBpmBqz8tBXp6bIn
France
July 28, 2026

Scam

Do not order from this site. I ordered on May 16th and I still haven't received my order. They are thieves; they give you tracking numbers for packages that have no tracking. Don't be fooled like me. My package is marked as delivered, but I'm still waiting for my order. This site is absolutely to be avoided.

Hello,

Thank you for your feedback.,

We are sincerely sorry to read this.

We fully understand your frustration with this wait and we apologize again.

According to what you told us by email, the order has finally been delivered.

We therefore hope to hear from you soon with an update.

To apologize for the long wait, we also sent you a discount coupon in the same email.

Sincerely

BIHIN

0243813591
France
July 27, 2026

Missing

Hello,

I have been a customer of yours for a long time and this is the first time I have encountered a problem.

I placed my order in June. After a three-week wait, you informed me that you no longer carried the Prime brand and that you would replace it. I agreed. Four days later, I still hadn't received any email indicating the new brand, then you finally confirmed that everything was in order.

A week later, I received my package, but four Anavar sachets were missing. You asked me for a full unboxing video, which I made. Unfortunately, despite several attempts and compressing the video to 4 MB, it's impossible to send it to you.

I have already experienced a significant delay with this order and I find the situation unsatisfactory, especially since I also pay for insurance on my orders.

Can you tell me what solution you propose for the four missing sachets? I would also like to know how this will be handled so that I can continue my treatment without being penalized.

Thank you in advance for your prompt reply.

Hello,

Thank you for sharing your feelings.

We are sincerely sorry for these inconveniences. We fully understand that this wait is disappointing.

It was never our intention to keep you waiting unnecessarily or to mislead you. The Prime brand encountered a logistical issue, which led us to replace the products in order to reduce the delay.

In the meantime, the situation has been resolved with the Prime brand. We therefore had to cancel the replacement.

We're glad to hear you finally received your order, and we regret that it's incomplete. Don't worry, we'll take care of sending you the missing Anavar.

We will make an exception for you, and the instructions have been sent to you by email. Please check on your end.

We remain at your disposal and hope that everything will be resolved quickly.

Sincerely

Jeff Weindling

#Order123456789
USA
July 25, 2026

Difficult!

I had a difficult time checking out. I could not upload a screenshot of my order payment.
I have no Idea if my payment was accepted through VENMO.
Please help!!!
Thanks, Jeff

Hello,

Thank you for your message.

Indeed, your order is still pending payment in our system.

I already contacted you regarding this order. Please reply to this ticket so we can resolve this issue as soon as possible.

We're here to help, and we hope you have a great day.

The UPSTEROID Team

Ekto

UP1911956273
Italy
July 22, 2026

Upsteroid sempre i migliori!

Vast assortment of products, authentic!!! Always hope positively with this online negotiation. When a piccolo ritardo caused a store, I must say that the assistance is always present, precise, and efficient.

Ciao Ekto,
Soddisfarvi è la nostra ragione d’essere. Your trust is on our behalf and the intero team is looking for your trust.
We wish you an excellent cycle.
Sincerely

Scofield

France
July 22, 2026

Not very happy

Yesterday, I took a day off work specifically because the delivery driver said he would come. He only arrived today at 10am.
I know it's not directly your fault, but check who you're working with.


Hello Scofield,
Thank you for sharing this, which allows us to continually improve our services.
You can count on us to ensure that this situation does not happen again.
A complaint has already been opened with the carrier's service department to report this anomaly and resolve it.
We hope that this remains an unpleasant situation that does not affect your trust in us.
The UPSTEROID team

JF

UP3832495500
France
July 20, 2026

First order received, perfect 👍

Products as described, discreet packaging guaranteed, excellent!
As a new Upsteroide customer, I've placed three orders this month (two from Driada and one from Hilma). The first Driada order arrived this morning, delivered by Colis Privé (which is one of the reasons I placed another Driada order, hoping it will also be delivered by Colis Privé). My Hilma order will be delivered by Colissimo. I hope everything goes smoothly with that one too. It would be great if we could choose the delivery method, ideally to a pickup point.
A slight delay of a few days compared to what is indicated on the "shipping and delivery" page, but nothing serious.
Thank you to the Upsteroide team for your professionalism and dedication.


Hello JF,
We are delighted to see you satisfied, and the entire team thanks you for sharing your experience. We wish you all the best with the rest of your orders placed with us. You will surely receive them without any problems.
If needed, we remain available to listen!
The UPSTEROID team

David

July 19, 2026

Thanks

Very easy to do business with them, quick and professional responses. I recommend them.


Hello David,

Thank you for your recommendation.
Your satisfaction is our priority.

We look forward to placing another order soon.

Sincerely,

Rebellion

July 17, 2026

Long delay

Order placed with PRIME on June 18th, still nothing received and yet it was supposed to be fast.


Hello Rebellion,
The entire team apologizes for this unusual inconvenience.
A logistical issue caused a shipping delay for the PRIME brand. Rest assured, the problem has been resolved and we are doing everything we can to deliver your order as quickly as possible.
Thank you for your understanding, we remain available to listen.
The UPSTEROID team

Marlon

July 15, 2026

all good

Excellent service: responsive, available, and efficient team. The order was perfectly packaged, delivery was fast, and the parcel arrived in excellent condition. Now all that's left is to test the products.


Hello Marlon,

Seeing you satisfied is our pleasure!
Thank you for sharing your experience and your trust.

We wish you a very successful cycle.

The UPSTEROID Team

DAVON

July 12, 2026

GREAT

Great service and product, hepful support.One point to improve, the delivery time.


Hello Davon,
Thank you for your sharing and this review allowing the improvement of our services.
We are happy to see you satisfied with our services. Thanks for the trust.
Delivery times depend on which warehouse you order from.
For better guidance, you can ask our support for advice on which delivers quickly to your area.

The UPSTEROID team

Erwan

July 10, 2026

Excellent service

Overall, a satisfactory experience. Good product and a warm welcome. I recommend it.


Hello Erwan,
Thank you for sharing.
We are delighted to see that you are satisfied with your shopping experience. Thank you for your trust and we look forward to ordering again soon.
The UPSTEROID team

Ruddy

U1963727599
France
July 7, 2026

Product ordered in May. Awaiting delivery ever since. It is now July.

Hello,

We have received your feedback and thank you for it.

We are sorry to read this and a little surprised, because in our files, your order is still pending payment.

For tracking purposes and to expedite the processing of your order, we invite you to contact customer service and attach proof of payment.

We remain at your disposal and wish you a wonderful day.

Sincerely

Pierpaolo

UP2092586692
Italy
July 1, 2026

Order not received

Ordine UP2092586692 page 7 pages confirm the following tracking number and this data does not work and is 30 times not responded to via email

Good morning,

Please note the following signals and alert you to your situation.

In fact, even if you do not have to worry about the problem during transport.

However, the prime service is not more attractive, but it is not possible to have a new service.

For this reason you decide to replace all of your products interested in another market, in the mode of consenting to the product as soon as possible.

Please send your email to our customer service with the proposed delivery.

In the opposite case, I invite you to contact our customer service to receive the proposal.

Please do not hesitate to contact us for any inconvenience.

Cordiali saluti

Vanguard

1
June 30, 2026

Prime Order

Order arrived in 15 days despite the bank holidays in May.
The fact that you work with COLIS PRIVE is a very good thing because if we are absent, the package arrives in the mailbox or at the post office.
Thank you for that.
For future orders, would it be possible to know (before placing the order) which shipping companies the brands work with (e.g., DHL, Colis Privé, etc.)?
Sincerely

Hello,

Thank you for your feedback and for your trust.
We are delighted that you were satisfied with the delivery via Colis Privé, particularly for its flexibility when you were away. In response to your suggestion, we are pleased to inform you that delivery to a collection point will soon be available at this warehouse, offering even greater privacy and security for your orders.

We also take note of your wish to be informed in advance of the carriers used for each brand, and we will study how to improve this communication for your future orders.

Sincerely,
The UPSTEROIDE team

Bigflo

No. UP3930328226
France
June 28, 2026

Zero information

I placed my order on May 18th and to date I have only received half of it. A tracking number was created on May 26th, but it shows no information. I have submitted two support tickets without a response, and I can't track them. I would simply like to know when the rest of my order will be delivered.

Hello,

Thank you for your feedback and we are sorry to read it.

Indeed, all parcels shipped on the same date encountered the same problem during transit.

To ensure you receive your products as quickly as possible, we have taken the initiative to replace the order with another brand.

You should have received our email offering this replacement. If not, please contact our customer service department to obtain the proposal.

We remain at your disposal and apologize again for this inconvenience.

Sincerely

master

UP2971259827
France
June 27, 2026

minor delivery issue

Good morning
A great site with excellent products, a long-time customer
My last order arrived with missing items.
I'm eagerly awaiting an update to let me know where things stand.
Thank you

Hello,
Thank you for your loyalty and your message.
We are sorry to hear that part of your last order appears to be missing. We will conduct an immediate investigation to clarify the situation.
Please do not hesitate to contact our customer service department with your order number so that we can provide you with a quick and accurate response.
Team Upsteroid

Judy

June 26, 2026

In the second case, you acquire the penna di semaglutide per dimagrire and mi trovo molto bene.

In the second case, you acquire the penna di semaglutide per dimagrire and mi trovo molto bene. Only one thing can result in it
Tempo di spedizione, espesso un po troppo lungo

Good morning,
La ringraziamo para il suo feedback.
Please note that the product must be properly stored and if it is used correctly.
Please also take into account the availability of your shipment at the time of delivery, which may vary depending on the destination and logistics.
Thank you for your trust.
Team Upsteroid

Julian

UP0194269155
Belgium
June 25, 2026

Order not shipped

First order never received.
This order was placed on April 29, 2026, and paid instantly. My bank confirms the money is in my account. They claim to have received nothing since last Thursday. I've sent proof of payment five times and still nothing.

Hello,

Thank you for your message and I'm sorry to hear that.

On our end, your order has been successfully validated and has also been shipped.

According to your tracking, your parcel has even been made available at a PostNL collection point.

We invite you to contact our customer service department to obtain the address of the collection point.

We hope that once you receive your package, you will return to the site to give us another review.

We look forward to hearing from you and wish you a good day.

Sincerely

Louis 2 Fitness

N°UP0803711409
FRANCE
June 24, 2026

PERFECT

Products that work very well and arrive very quickly in Brittany, thank you to the upsteroide.to team and see you soon for my next order ✅

Hello,
We sincerely thank you for your feedback.
We are delighted to hear that you are completely satisfied with the products and that delivery to Brittany was quick.
Looking forward to assisting you again very soon.
Team Upsteroid

Jason

UP0471446500
France
June 22, 2026

Quick order

Order received quickly, responsive customer service despite an item being left out of my package. They gave me excellent advice for next time.

Hello,
Thank you for your feedback and your trust.
We are pleased to know that your order arrived quickly and that our team was able to assist you effectively despite the initial oversight.
We remain at your disposal for your future orders.
Sincerely
Team Upsteroid

fafa

UP3959769941
France
June 18, 2026

Great

I received the dressers, but there was a slight problem: there was a 20-day gap between payment being received and shipment.

Hello,
Thank you for your feedback.
We have taken note of your comment regarding the time between payment and shipment. These times can vary depending on the logistics preparation stages, but your feedback is valuable and has been duly noted.
Thank you for your trust.
Team Upsteroid

FiloDeHierro

1, Spain
June 14, 2026

regular customer

Customer of various years and habitual customers; Without sorcerers, quality products are always received. The most interesting part is all the tips for using it to protect our health.

Hello,
Many thanks for your confidence and for being a habitual customer for many years.
Our pleasure is to ensure that we are satisfied with the quality of the products as well as the user advice we offer to keep you safe. Your loyalty is very important for our loved ones and motivates us to receive a safe, professional and attentive service every time.
A cordial greeting

Vince

France
June 8, 2026

My last order has been significantly delayed.

My last order has been significantly delayed.

Hello,
We sincerely thank you for your feedback and wish to apologize for the delay experienced with your last order.
According to the tracking information, this delay is due to a problem with the carrier's handling. Rest assured that we are closely monitoring every step of the process.
We've made every effort to minimize this type of inconvenience with our delivery times. We're doing everything we can to improve our delivery times and offer you a reliable and pleasant experience.
Your feedback is valuable and helps us improve every day.
We hope to have the pleasure of fully satisfying you and regaining your trust very soon.
The Upsteroide team

Djemel

order UP2508693292 [#362381
France
June 7, 2026

THANKS

Good evening,
I sincerely thank UPSTEROIDE for the order.
Problems that UPSTEROIDE has solved.
I recommend UPSTEROIDE for their honesty and professionalism.

Good evening,
Thank you very much for your kind feedback.
We are delighted that we were able to quickly resolve the issues you encountered and that you were satisfied with our support. Your trust and recommendations are invaluable to us, and we will continue to do our best to provide honest, professional, and attentive service to each of our clients.
Sincerely

ICE

399749326046
United States
June 3, 2026

FIVE STARS but SLOW DELIVERY

PLEASE READ THIS ENTIRE REVIEW: I am a repeat customer of UPSTERIOD. When I say this, I am not just talking about one or two orders. I am truly a repeat customer with many orders. Currently, I have a delivery issue (super long delay). I ordered over a month ago, but still no package delivery. I have a tracking number, but all the tracking shows are «label created» and no movement for over two-weeks. Thus, I assume the package is stuck in customs.

I have created multiple tickets but have not received any customer service response.

Now typically, I would leave a one-star review for service like this. However, UPSTERIOD has come through on all my previous orders. Therefore, I give them the benefit of the doubt in this slow delivery. From other recent reviews posted here, it looks like the majority of the people are currently receiving slow deliveries.

Here is why I give them the Five Star review. On my past orders, for the most part, the orders arrived in a timely manner. My first order was over a month, but the others around 15 days to the United States. Further, UPSTERIOD products are legitimate. Some are a little underdosed, but they are clean and legitimate. Further, UPSTERIOD, has always came through and never scammed me of my money. When paying in crypto, this is always a concern. However, UPSTERIOD has always been legitimate. In this business, it is rare to find a trustworthy source for supplements. Therefore, I leave the 5-Star review.

To the team at UPSTERIOD: please work on your delivery times. It throws off many people's treatment plans or cycles. Also, respond to people when they open a ticket. I know you guys are good. Nevertheless, I am sure you will get it figured out.

Hello,

Thank you very much for your detailed feedback and for the trust you've placed in us over the years. We're delighted to see that, despite this delay, you continue to place your trust in us for your orders. Your loyalty and feedback are invaluable to us, and we take your comments into account to continuously improve our services.

Regarding customer support, our service has not changed. We have responded to all the tickets you opened. It is possible that our replies were filtered into your spam folder, which explains why you did not receive them. We recommend that you check your spam folder to ensure you haven't missed any of our communications.

Regarding the delivery of your order, we experienced a minor logistical delay that has now been resolved. The package was delivered to your mailbox on Friday the 17th. We would appreciate it if you could confirm that you have received your package.

Once again, thank you for your understanding and for your helpful feedback. We want to emphasize that your loyalty is valuable to us, and we are doing everything we can to ensure a seamless experience.

Please don't hesitate to reach out if you have any further questions or need additional assistance.

Best regards

Team Upsteroid


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