Hello BanderaSS,

Thank you for your feedback.
Our team has already informed you that you have not used the ERC20 network according to the instructions on the site.
That is why we have not received your payment.
We sincerely regret this incident; you should correct this error on your end in order to validate your purchase.

Thank you for your understanding.
Feel free to contact our support if needed.

Team Upsteroid